FAQ

Who are we?

We are a group of local accountants, creating softwares that help small business owners and freelancers generate stubs and keep track of their finances. They don't need to buy tailor-made softwares to handle their limited payments. We handle their operations at very reasonable rates.

What's the average delivery time?

The documents are instantly sent to you by e-mail, once you're done previewing your stub and submitting the order.

Can you correct an order after submitting?

You can contact us and send us a message with the amendments you need to place, or create another stub and contact us for a refund. In the second case, it must be obvious that a small detail is amended (as a result to a mistake, not an employee name for example), in order to refund your wrong order.

How about the mode of payment?

We adopt PayPal as a payment processor. You can either pay using your PayPal account. or choose to "Pay with an online bank account, debit or credit card". The second option allows you to pay using any Credit Card (VISA, MasterCard, Discover, American Express). No need to have a PayPal account if you go for this payment method.

Satisfaction guaranteed?

This service was created to fulfill our customers' detailed needs. If, for any reason, you're not satisfied with the service offered, we can grant you a full refund within 30 days after your order is placed.

How you will receive your pay stubs?

It's all up to you. You can choose to receive them in a single PDF file, where every pay date lists in a page, or receive a zip file (when opened, every pay date will be displayed in an individual PDF file).

Are pay stubs legal documents?

As long as you've entered correct information, the pay stub is considered legal. Yet, sometimes it's required to have them certified (or signed) by the company represented on the stub.

Does your information remain secure?

Without any doubt, it's protected by the SSL/TLS encryption. We use Let's Encrypt SSL to guarantee your information security.

Any discount for multiple orders?

Each check stub pay period is considered as an independent order. For example, an order of a single pay period is sold for $7.5, while an order of 2 pay periods costs $15.